McCann Systems: A Customer-Centric Approach to Maximum Benefits

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Tom Treichel, President & COO
Advancements in the audiovisual (AV) technology have taken the world by storm. With the increasing affordability of high-quality AV systems, small and medium-sized businesses are in a better position to leverage these technologies and save cost and time. That said, to gain maximum value out of their AV investments, companies need the support of an able and experienced partner. Edison, New Jersey-based McCann Systems provides innovative AV and digital signage solutions to companies in various regions. McCann designs and integrates cutting-edge solutions that help clients improve their collaboration both inside and outside of their organization and remain competitive. The company differentiates in the market with its simple yet effective strategy. The company’s vendor-agnostic approach to addressing clients’ needs plays a key role in exceeding client expectations. “In addition, we are laser-focused on our internal employees and clients,” says Tom Treichel, President and COO, McCann. “Even before we commit to a project, we do a thorough analysis of the goals that our prospective client is aiming for and make decisions accordingly. We take care of our employees from their competency and requirements perspectives, which eventually results in greater experience and outcomes for our clients.”

McCann has carefully developed a team of industry experts who manage a custom audiovisual project lifecycle, end-to-end. The team (most of them being technology professionals) is rigorously trained to provide top-class customer support, and each of the members holds several professional audiovisual and technology certifications. Every individual in the team pays close attention to the challenges that come along the way during installation or later, keeping the clients’ employees focused on their core business processes. McCann’s in-house AVIXA CTS experts have a global footprint spanning North America, Europe, and Asia.

During client engagement, team McCann approaches clients’ problems with great passion and dedication to deliver maximum value. The process begins with assessing the workflow and AV usage patterns. The team gets into the trenches and helps clients in the areas of architectural and engineering drawings, programming, equipment commission, integrated controls, and user training.


We take care of our employees from their competency and requirements perspectives, which eventually results in greater experience and outcomes for our clients

To ensure project success, McCann employs a dedicated project manager. “Our certified technology engineering, installation, and service technicians closely monitor and seamlessly control every detail from planning through final commissioning,” says Tom. “That has helped us achieve an impeccable record of completing projects on time and on budget.”

McCann comprises several full-service organizations that are customized according to the clients’ needs. Based on the project requirement, the company chooses AV components from a myriad of AV equipment vendors like United Communications, Digital Signage Solutions, and Retail Digital Signage, among others. The audiovisual solutions that McCann integrates leverage the latest tools and technologies in the industry to provide a completely future-proofed space that grows with the business. Apart from project management and integration, the company also provides managed services to support all the installations.

In a case study, McCann helped a cybersecurity company in Massachusetts implement AV technology in its headquarters. In addition to the building, installation, and commissioning of the systems, McCann offered managed services to cater to their holistic needs.

As the threat of the COVID-19 pandemic is still looming large, the world has come to a standstill. In this backdrop, McCann is redrawing its future plans even as it aims to expand into new regions. The company strives to improve its capabilities and strengthen its ability to bring commercial AV to life.

Company
McCann Systems

Headquarters
Edison, NJ

Management
Tom Treichel, President & COO

Description
McCann Systems provides innovative AV and digital signage solutions to companies in various regions. McCann designs and integrates cutting-edge solutions that help clients improve their collaboration both inside and outside of their organization and remain competitive. The company differentiates in the market with its simple yet effective strategy. The company’s vendor-agnostic approach to addressing clients’ needs plays a key role in exceeding client expectations. McCann has carefully developed a team of industry experts who manage a custom audiovisual project lifecycle, end-to-end. The team (most of them being technology professionals) is rigorously trained to provide top-class customer support, and each of the members holds several professional audiovisual and technology certifications.

McCann Systems