One of the leading providers of technology infrastructure consulting, design and integration services, MTG has laid the groundwork of many such amazing work spaces, empowering its clients with its true partnership. The company specializes in project delivery, telecommunications, audio-visual, and electronic security. Founded in 2014, MTG has swiftly risen to prodigiousness, going above and beyond conventional design, consulting, and integration services to meet its clients’ expectations. Conceived by four partners, MTG has a unique business model that allows clients to keep pace with the latest cutting-edge technology developments. “We were all designers, consultants, engineers, or technicians, who understand the pain points that the clients face from design and cost estimation to project management and implementation,” explains Emir Hot, Managing Owner and Director of Business Development, MTG.
A Combination of Expertise, Technology, and Innovation
MTG’s offerings range from consulting and design, structured cabling to audio-visual integration, and electronic security. The tailored audio-visual services are designed to support clients spanning small businesses to large enterprise firms. Be it meeting rooms or video walls, the company’s highly skilled and trained team delivers fully-integrated, large-scale audio-visual systems to simple huddle rooms as per the client requirements. The company’s solutions cover audio-visual programming, sound masking, sound systems, video displays, digital signage, and event support.
At the core, MTG’s key services cover diverse disciplines such as telecommunications, project delivery, project management, construction management, and cost estimation. The uniqueness of MTG stems from its in-house talent, comprising over 90 technicians and design specialists who deliver unmatched value in terms of services and solutions—from consulting and managing to designing and integrating—instead of outsourcing it to sub-contractors.
A training center to guide new candidates is part of our initiatives while outfitting the entire space with the latest technology such as VR and AR
Fostering a True Partnership
As the eternal saying goes, businesses should be customer-centric. But MTG takes this one, or many steps, further. Beyond just creating a strong relationship with clients, the company believes in bringing about a true partnership. To be successful, MTG views every engagement with a client to be mutually beneficial, fostering trust and a long-term relationship. The team serves every single client “like they matter the most.”
MTG focuses on collaboration to capture all requirements while ensuring the solution is tailored to the customer’s needs. MTG team takes each project through a high-level process of planning, analysis, execution, and closure to spend the time upfront and determine the optimal way to deliver the project. Rather than offering a one-size-fits-all approach, they prefer to discuss and understand clients’ requirements to provide the most comprehensive and effective solution. “We typically spend a lot of time in understanding the client and working with them to the extent that some of our clients treat us as an extension of their team. Our free and open information exchange policy reflects a transparent client partnership,” explains Peter Szczerba, Managing Partner and Director of Engineering, MTG.
"Given that we are flexible and fast in our response, we are able to get projects to the finish line at an incredible speed, just like a crisis response team"
Moreover, MTG’s offerings are not categorized as silver, gold, and platinum levels when it comes to service or project delivery/consulting. Clients can access a single level of broad and comprehensive service that effectively caters to their requirements. However, if the client expectations exceed these offerings, MTG’s team is ready to customize the pricing, estimation, delivery processes, and take a fully custom approach that aligns with the client’s needs.
Although the company is growing substantially, it looks forward to maintaining the innovative attributes of a small organization. As a flat organization with a focus on clients, while providing trust and transparency through partnerships, MTG encourages direct communication, at any point of time, with fast responses. The true partnership also reflects the firm’s ability to share both the risks and the rewards with clients. “As the current market is changing with decision-makers wanting to have access to data in fine detail, we capture data and share it including costs and markups with clients who are seeking a true partnership. We are not driven by revenue, but by building reputation and expanding to new markets. Our clients fuel our growth,” adds Hot. While most competitors claim that the client comes first, but often this is not the case. They request 100 percent flushed business requirements, contracts/purchase orders, and substantial deposits before picking up the phone. MTG invests its resources in clients to help define all of the above-mentioned factors, and treats each client like they are the only client the company has— the success formula of MTG.
The Unique Business Model
What makes MTG stand out is its ability to be nimble, compared to other competitors that have been in the market longer with policies and standard operating procedures.
The company’s real businesses model is to keep it simple, from analyzing the requirements to delivering the solutions. “Whatever the clients present to us, we try to simplify and digest the real requirements and challenges to find the right solution. It can be a complex scenario or a solution; we break it down to simple terms for efficient and faster execution Stephen Fitzsimons, Managing Partner and Director of Operations, MTG.
The Winning Culture
MTG’s culture is often mentioned as a staple differentiator. The project managers, consultants, and engineers form a well-coordinated team that constantly delivers excellence. The dynamic team handpicks candidates that possess the characteristics and soft skills that align with MTG’s vision.
Through a certified dealer network and strategic partners, MTG builds the right relationship to deliver approved technology solutions. At MTG, the team selects solutions that satisfy exact criteria including high quality and client preferences, and customizes every solution as per the customer requirements. The teams are manufacturer agnostic and only promote equipment that will provide the best quality solution with the least impact on a customer’s existing systems and bottom line.
Building a Stronger Future
MTG’s vision is to exceed the customer expectations by building strong partnerships and offering best-in-class technology infrastructure products to ultimately foster an open, collaborative, and supportive work environment. In the long run, the company’s core focus is on what they call Matrix 20-20—an initiative to formalize all process, define a scalable organization and the team’s new roles and responsibilities. The MTG team is looking at exploring the latest set of standards when it comes to skill set, technology, and training to successfully reach the Matrix 20-20 destination and continue the journey.
Building a Stronger Future MTG’s vision is to exceed the customer expectations by building strong partnerships and offering best-in-class technology infrastructure products to ultimately foster an open, collaborative, and supportive work environment. In the long run, the company’s core focus is on what they call Matrix 20-20 2020 an initiative to formalize all process, define a scalable organization and the team’s new roles and responsibilities. The MTG team is looking at exploring the latest set of standards when it comes to skill set, technology, and training to successfully reach the Matrix 20-20 2020 destination milestone and continue the journey. MTG also envisions opening opened its electrical arm in New York— V2 Electrical LLC., in July of this year. “We want to make our mark on the electrical industry that is in need of fresh perspective. Furthermore, we will expand operations in Boston, Washington DC, Atlanta, and also the Research Triangle,” adds Richard Clarkson, CEO, MTG. “A purpose built training center to guide new candidates is part of our initiatives while outfitting the entire space with the latest technology such as VR and AR.”